There were 2 events – one for those under the age of 12 and one for those between 12 and 18.
The sessions were designed to give the children and young people the opportunity to raise issues important to them about their health and care and develop future plans to improve services.
Rapid Process Improvement Workshops (RPIW) involve frontline staff and patients looking at ways of improving the way teams work and patient experience.
Recent examples include:
– A+E workshop in September 2017
The Cumberland Infirmary team identified duplications and other efficiencies saving them 600 hours a year which is now spent on patient care.
Despite the tensions and fears about changes to services, all the communities affected have drawn up new plans which are now being considered by the NHS and the Alston Alliance work with the NHS to develop plans.
It provides trusted advice for parents of children aged between 0-5 years on common childhood illnesses and ailments. It also provides information about nearby health centres and pharmacists.
The NHS worked with members of the Working Together Children’s Group to plan how to share the information with networks and communities across north Cumbria.
More than 900 downloads have taken place in Cumbria.
Working with the youngsters at a day-long session at the Brathay Trust near Ambleside, the team explored health and social care issues affecting young people with autism.
The issues were identified through a series of workshops where they were supported to talk honestly and openly. It resulted in focusing the minds of health and social care professionals involved in supporting these young people and shaping services to work better for them.
Various work is taking place on the group to try and improve the experience of healthcare users and staff relating to the delivery of care distant to where people live and work.
One of the areas of work covered as part of this group was the creation of an information leaflet for patients.
This work is still developing for different hospital sites across Cumbria. A pilot has started with a leaflet sent to patients attending the Cumberland Infirmary in Carlisle. Other versions of the leaflets are planned to follow soon.