Seeking feedback on your experiences of health services during the pandemic
A survey covering three areas: General Practice; Hospital and Community Services; and Mental Health Services is gathering feedback on people’s experiences of accessing these services during the pandemic. Many services changed to offer telephone and online consultations and we’re keen to ensure the views of patients are used to shape improvements in services.
The survey also seeks people’s thoughts on how they would like to receive the flu vaccine this year.

Previous survey information
The survey has now closed but the engagement analysis report from the feedback received is available below. Thank you to all who took the time to share their views and provide feedback on our engagement documents.
Engagement Report: Developing Our Strategy for the next five years
The strategy has now also been published 2020-2024 and is available here in various formats
Further background information
In January 2019 the NHS published its long term plan outlining how the NHS will meet the challenges of the future. You can read more here
In north Cumbria we wanted to know what you think of our plans for the next five years? You can read more here:
Developing our strategy for the next five years – Longer Engagement Document
Developing our strategy for the next five years – Summary Engagement Document
We are working with our partners across the system and have made sure we link with the county’s Health and Wellbeing Strategy so we are all pulling in the same direction.
LONG TERM PLAN - EASY READ VERSION

For more information about North Cumbria Health and Care or for details about events and how to get involved contact our team.
Telephone: 01768 245 437
Email: enquiries@northcumbriaccg.nhs.uk
By Post:
NHS North Cumbria Clinical Commissioning Group
4 Wavell Drive
Rosehill
Carlisle
Cumbria
CA1 2SE
Media Enquiries
Any media enquiries relating to NHS North Cumbria Clinical Commissioning Group should be directed to the Communications and Engagement Team on 01768 245 437.
Complaints and Compliments
Please find information and contact details on our complaints and compliments page.
Freedom of Information
Please find information and contact details on our Freedom of Information page.