Great examples of Co-production
There were 2 events – one for those under the age of 12 and one for those between 12 and 18.
The sessions were designed to give the children and young people the opportunity to raise issues important to them about their health and care and develop future plans to improve services.
Comments from the young people involved were very encouraging:
Rapid Process Improvement Workshops (RPIW) involve frontline staff and patients looking at ways of improving the way teams work and patient experience.
Recent examples include:
– A+E workshop in September 2017
The Cumberland Infirmary team identified duplications and other efficiencies saving them 600 hours a year which is now spent on patient care.
– ELM B workshop in October
This is Cyril, a patient on Elm B at the Cumberland Infirmary working with staff to improve patient involvement in shaping services and better patient discharge processes.
— Nick (@MrNMJackson) October 31, 2017
Despite the tensions and fears about changes to services, all the communities affected have drawn up new plans which are now being considered by the NHS.
A good example of this community work can be seen in Alston:
The proposals for Alston will provide services for people locally where possible. Health and Care services will work in close partnership with the local community to develop a high quality, affordable and sustainable model for this remote and rural community. The summary that follows below sets out a fully integrated health and care provision delivered in a remote rural setting.
View the summary of Alston Alliance’s Health & Care Plan for Alston Moor.
The full document is currently being updated following feedback from the public.
It provides trusted advice for parents of children aged between 0-5 years on common childhood illnesses and ailments. It also provides information about nearby health centres and pharmacists.
The NHS worked with members of the Working Together Children’s Group to plan how to share the information with networks and communities across north Cumbria.
More than 900 downloads have taken place in Cumbria.
Working with the youngsters at a day-long session at the Brathay Trust near Ambleside, the team explored health and social care issues affecting young people with autism.
The issues were identified through a series of workshops where they were supported to talk honestly and openly. It resulted in focusing the minds of health and social care professionals involved in supporting these young people and shaping services to work better for them.
Various work is taking place on the group to try and improve the experience of healthcare users and staff relating to the delivery of care distant to where people live and work.
One of the areas of work covered as part of this group was the creation of an information leaflet for patients.
This work is still developing for different hospital sites across Cumbria. A pilot has started with a leaflet sent to patients attending the Cumberland Infirmary in Carlisle. Other versions of the leaflets are planned to follow soon.
Select Here or on the screen shot below to view leaflet.